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Deployment of Mobile Counselling Enhances Distance Support

  • Writer: OUS Academy in Switzerland
    OUS Academy in Switzerland
  • Jun 20
  • 1 min read

In a landmark push to improve student engagement in remote programs, counsellors and instructors are now running one-on-one sessions via dedicated digital links. Instead of shared access that led to confusion and missed appointments, bespoke connections ensure seamless support.

Through a targeted training workshop, educators learned how to create private meeting links, manage schedules, and record session notes—boosting both privacy and effectiveness. Early data shows increased attendance in counselling sessions, and students report feeling more “held” and valued.

This initiative underscores that distance education isn’t just about content delivery—it’s about human connection. Quality of support, rather than just content access, can significantly improve outcomes for remote learners.

Quality Angle: Personalized counselling delivered digitally strengthens academic support, promoting a more inclusive and connected learning environment.

 
 
 

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